Admin

Technology and Troubleshooting

Technology and Troubleshooting
Posted on 08/30/2020
chromebook

Technology & Device Management


  • SDUSD continues to provide free Wi-Fi service to families that need it.

  • As a 1:1 District, schools will be issuing a Chromebook to students to ALL new students and those who did not receive one during distance learning.

  • For Chromebook care, click through these  informational slide: English  Spanish

  • For Chromebook troubleshooting tips click below. 

  • English | Spanish

  • Students and parents can access all online platforms by signing into Clever. After signing in, look for the online platforms section. Here students will find links to zoom calls, assignments and grades. Watch this video for how to sign in to Clever


Need help with your district Chromebook or other devices used for Online Learning?

For technical support, call the Online Learning Technical Support Line at (619) 732-1400.

Hours of operation are 8 am - 5 pm, Monday - Friday.
Saturday Hours: 9 am - 1 pm September 1 - October 31

Note:
Many issues with Chromebooks can be resolved by restarting the device. Students and parents can refer to the resources provided on this page for simple steps that will resolve the majority of issues not related to damage. 


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